John Allspaw – Owning Attention: Alert Design Considerations

Abstract

We get alerts all of the time in this connected world we live in. As engineers, we build alerts to tell us when things are not going as expected. There’s a wealth of knowledge from many non-internet fields that we can learn from in this topic. I’ll talk about alert design from the perspective of Human Factors, and the cognitive costs of alerts: data overload and underload, numbness, and trust in automation. We’ll talk about a few hints on making progress on designing alerts to be useful, not a pain in the ass.

Livestream

Can't join us in person? This event will be streamed at 8pm Eastern.

Event Details

Tuesday, May 14, 2013

7:30-8:00 pm: Registration
8:00-9:00 pm: Presentation
9:00-10:00 pm: Social Hour

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