Just Culture resources

Posted by on July 18, 2014

This is a (very) incomplete list of resources that may be useful to those wanting to find out more about the ideas behind Just Culture, blamelessness, complex systems, and related topics. It was created to support my DevOps Days Minneapolis talk Fallible Humans.

Human error and sources of failure

Just Culture

Postmortems and blameless reviews

Complex systems and complex system failure

Posted by on July 18, 2014
Category: engineering, operations, outages, people, philosophy

2 Comments

[…] was referring to the company’s efforts at practicing a “just culture,” based on the idea that blamelessness makes people more accountable, and more willing to […]

[…] read about Etsy’s Just Culture, and how they think about cultures of blame and managing complex systems. This list of articles is […]